SEPTEMBER 1 – 3, 2020  |  A VIRTUAL EXPERIENCE

Full Agenda

The NS3 agenda is annually regarded as timely, diverse and insightful. We present content that is positive and forward-looking, but also practical in a real-world sense. In keeping with this year’s Summit theme — At The Center — the agenda will offer educational sessions focused on helping attendees fulfill their important role in the real estate transaction while identifying and capitalizing upon opportunities in a changing business and regulatory environment.

Click here to download a PDF of the agenda

All times listed are Eastern.

REGISTER TODAY

Cybersecurity Track

Innovation Track

Compliance Track

9 am – 12 pm
Eastern Time

Technology Demonstrations

  •  9:00 – eNotaryLog.com
  •  9:20 – Real Data Consulting
  •  9:40 – Qualia
  • 10:00 – TitleClose.com
  • 10:20 – Skyline Lien Search
  • 10:40 – The Closing Exchange
  • 11:00 – RamQuest
  • 11:20 – Pavaso
  • 11:40 – SoftPro
12:00 – 5:30 pm
Eastern Time

Exhibit Hall Open

12:00 – 5:30 pm
Eastern Time

Networking Hub Open 

1:00 – 2:10 pm
Eastern Time

Opening Ceremony & Keynote Address: Digital Transformation of the Consumer Experience

Zillow Offers leader Ryan Berry kicks off the conference to discuss how the company, which generated $1 billion in annual revenue, has put itself at nearly every major point of the home shopping experience. Berry will speak to how listening to the consumer led to Zillow 2.0 and the creation of Zillow Offers – the company’s iBuying arm. Learn how the industry can innovate across the real estate transaction.

Ryan Berry, Senior Vice President, Central Operations, Zillow Group

2:10 – 3:00 pm
Eastern Time
Concurrent

Cybersecurity Track: Staying Cybersafe with the FTC

An attorney in the FTC’s Division of Privacy and Identity Protection will share his insights on monitoring service providers, using cloud security and how the FTC’s oversight has changed during 2020. Hear about its recent cases and the resources available to your business.

Jarad Brown, Attorney, Federal Trade Commission

2:10 – 3:00 pm
Eastern Time
Concurrent

Innovation Track: Lean into AI

Two title professionals are bringing artificial intelligence to the industry. Learn AI’s role in the real estate transaction.

James Schlimmer, Founder & Instructor, GrowMyTitleBusiness.com LLP | Managing Partner, Cottrell Title & Escrow
Andy Mahdavi, Chief Data Science Officer, States Title

3 – 3:30 pm
Eastern Time

Networking Break with Exhibitors

3:30 – 4:20 pm
Eastern Time
Concurrent

Cybersecurity Track: Privacy Laws Clarified

Hear from two industry-leading attorneys about the recent federal and state laws around consumer protection.

Darren Abernethy, Of Counsel, Greenburg Traurig LLP
Sasha Leonhardt, Counsel, Buckley, LLP

3:30 – 4:20 pm
Eastern Time
Concurrent

Innovation Track: Digital Lender Panel

The rise of the digital lender is changing how real estate transactions are made. Hear their insights and how you can help them meet consumer expectations.

Staci Hughes, Vice President of Mortgage Operations, Reali
Landy Liu
, General Manager, Better.com
Jeremy Potter, Senior Director, Strategy & Innovation, Quicken Loans

4:30 – 5:20 pm
Eastern Time

Compliance Track: Regulator Panel

Many of the regulations affecting the industry recently is coming from the state level. Hear from these regulators first hand as they discuss this trend.

Susan Apel, Senior Deputy Attorney General, Office of Pennsylvania Attorney General Josh Shapiro, Bureau of Consumer Protection
Neil Derr, Investigator, Colorado Division of Insurance
Chuck Myers, Supervisor, RESA Investigations Section, Virginia Bureau of Insurance
Dennis Newman, Market Conduct Examiner, Market Regulation Section, Colorado Division of Insurance
Marj Thompson, Chief of Investigations, Consumer Affairs Division, Missouri Department of Commerce and Insurance
Mary O’Donnell – Moderator, Chief Executive Officer, Westcor Land Title Insurance Co.

5:20 – 5:30 pm
Eastern Time

Make A Child Smile  

5:30 – 6:00 pm
Eastern Time

Opening Night Reception  

6:00 – 6:30 pm
Eastern Time

Networking Nightcap  

  *All times Eastern Time. Times and events are subject to change.
9:30 am – 5:00 pm
Eastern Time

Exhibit Hall Open

9:30 am – 5:00 pm
Eastern Time

Networking Hub Open 

10:00 – 10:50 am
Eastern Time

Opening Ceremony & Economic Forecast from Douglas G. Duncan

Professionals in the real estate industry are busy today, but will this boom sustain over the next year? How can we expect the economy to behave? Learn the answers to these questions and more with Fannie Mae’s Chief Economist Douglas G. Duncan.

Douglas G. Duncan, Senior Vice President & Chief Economist, Fannie Mae

10:50 – 11:00 am
Eastern Time

October Research Awards

11:00 – 11:50 am
Eastern Time
Concurrent

Innovation Track: I Spy iBuyer

Real estate technology companies are buying homes directly from the consumer, disrupting the traditional transaction. Learn more about this trend.

Nate Baker, Chief Executive Officer and Co-Founder, Qualia
Vanessa Famulener,Head of Cash Close, HomeLight
RJ Jones, Executive Vice President, Finance and Growth, eXp World Holdings

11:00 – 11:50 am
Eastern Time
Concurrent

Compliance Track: It Will Never Happen To Me

2020 has shown the industry needs to be prepared for anything. Learn how one title insurance company’s emergency preparedness eased the response time and let his business continue to operate.

Jaime Kosofksy, Founding Partner, Brady & Kosofsky, PA

12:00 – 12:50 pm
Eastern Time
Concurrent

Cybersecurity Track: Cybercriminals’ Tactics and Techniques

Learn what these attacks look like and how they succeed.

Bruce Phillips, Senior Vice President and Chief Information Security Officer, west, a Williston Financial Group company
Lance Kim, Special Agent, FBI Los Angeles Field Office High-Tech Transnational Organized Crime Squad

12:00 – 12:50 pm
Eastern Time
Concurrent

Innovation Track: Mastering Remote Closings

Digital Mortgage adoption has grown in the wake of the COVID-19 pandemic. Learn how to execute the workflow and eliminate the confusion around the variety of remote closings.

Shane Hartzler, Director, eMortgage Strategy and Operations, Fannie Mae
Brian Hughes
, Chief Executive Officer, Amrock
Pat Kinsel, Founder and Chief Executive Officer, Notarize, Inc.

12:50 – 1:30 pm
Eastern Time

Networking Lunch

1:30 – 2:20 pm
Eastern Time
Concurrent

Cybersecurity Track: Preventing Wire Fraud

How can you prevent your company from being attacked by cybercriminals? Learn how to protect the transaction and your business.

Chris Gulotta, Founder, The Gulotta Grabiner Law Group, PLLC, Real Estate Data Shield (REDS)
Regina Lowrie, President and Chief Executive Officer, Dytrix

1:30 – 2:20 pm
Eastern Time
Concurrent

Compliance Track: RESPA Questions Answered

We know you know the requirements for creating lawful affiliated business arrangements and co-advertising arrangements on the internet.  But what about the more practical issues that arise when real estate agents want to own a piece of the joint venture or members aren’t sure how standards differ when establishing a mortgage company rather than a mortgage broker?  How do you determine reasonable market value when three loan officers all advertise with the same real estate agent on line?  In the middle of a pandemic do you still pay for a desk rental when the real estate broker’s office is closed?  And what can you do to avoid violating RESPA while still developing effective strategic alliances with other settlement service providers?

Holly Spencer Bunting, Partner, Mayer Brown, LLP
Brian Levy, Of Counsel, Katten & Temple, LLP
Phil Schulman, Partner, Mayer Brown LLP

2:30 – 3:00 pm
Eastern Time

Networking Break with Exhibitors

3:00 – 3:50 pm
Eastern Time
Concurrent

Cybersecurity Track: Cybersecurity In Real Life

How many times have you thought hackers weren’t interested in your business? No matter the size or location, you can be at risk. Hear from industry leaders with first hand experience surviving and thriving after a cyberattack.

Aaron Davis, Chief Executive Officer, Florida Agency Network (FAN)
Maureen Pfaff, President and Chief Executive Officer, Olympic Peninsula Title Co.
Jacques Waguespack, Partner, Partners Title

3:00 – 3:50 pm
Eastern Time
Concurrent

Innovation Track: Innovating Your Company Culture

Learn how you can increase enthusiasm, production and efficiency by taking innovative approaches to your company culture.

Donna Anderson, Assistant Vice President, Agency Development Manager, North American Title Insurance co.
Diane Tomb, Chief Executive Officer, American Land Title Association
Fred Westerlund, Chief Executive Officer, MBH Settlement Group

4:00 – 5:00 pm
Eastern Time

Underwriter Panel: Conversations with the C-Suite

Hear from the leaders of some of the top underwriters on the industry’s hottest topics.

Jeff Bluhm, Executive Vice President, Old Republic National Title Insurance Co.
James Czapiga, Esq., President & Chief Executive Officer, CATIC
Steven Day, President, National Agency Operations, The FNF Family of Companies
Scott McCall, Chief Executive Officer, Title Resources
Tara Smith, Group President, Agency Operations, Stewart
Patrick Stone, Executive Chairman & Founder, WFG National Title Insurance Co.
Evan Zanic, EVP, Division President Agency Division, First American Title Insurance Co.

5:00 – 6:00 pm
Eastern Time

Networking Reception  

  *All times Eastern Time. Times and events are subject to change.
10:30 – 11:00 am
Eastern Time

Networking Breakfast

RESPA News will host a casual discussion with Ken Trepeta & Brian Levy on the latest RESPA Cases

10:30 am – 4:30 pm
Eastern Time

Exhibit Hall Open

10:30 am – 4:30 pm
Eastern Time

Networking Hub Open 

11:00 am – 12:00 pm
Eastern Time

Opening Ceremony & Innovation Track: Lender Panel

Hear from lenders about how everyone involved in closings can address pain points and form a meaningful collaboration.

Robert Hinson, Senior Vice President, Mortgage Servicing Group Manager, Centralized Mortgage Portfolio Services, Mortgage and Vehicles Servicing, Bank of America
Michael Jones
, Chief Financial Officer, Thrive Mortgage, LLC
John Murphy
, Banking and Treasury Management Executive
Penny Reed, Senior Vice President – Strategic Engagement and Financial Reform, Wells Fargo Home Lending

12:10 – 1:00 pm
Eastern Time
Concurrent

Cybersecurity Track: Cyberattacked. Now What?

Cybercriminals are persistent and despite your company’s best efforts you may discover one day that you have been hacked. How should you respond? Learn the steps you should take to minimize the impact of a breach and how to move forward afterward with confidence.

Matthew Froning, Founder and Chief Executive Officer, Security Assurance Facilitation Experts, LLC
Shelly Mannebach
, Florida Business Development Manager, Investors Title

12:10 – 1:00 pm
Eastern Time
Concurrent

Compliance Track: Vetting Your Vendors

While you’re working to meet your referral sources’ guidelines, are you ensuring your vendors meet yours? Learn what you need to be requiring and monitoring with your vendors.

Chuck Cain, Senior Vice President – National Agency Division, The FNF Family of Companies
Francis “Trip” Riley, Partner, Saul Ewing Arnstein & Lehr LP

1:00 – 1:30 pm
Eastern Time

Networking Break with Exhibitors

1:30 – 2:20 pm
Eastern Time
Concurrent

Innovation Track: How Successful Agents Are Running Their Business

No matter what is happening in the world, building your business needs to be a priority. Hear case studies of the strategies used by successful title agents.

Matt Einheber, Principal, TitleBox, Transfer: Real Estate Intelligence Title, TitleBox

1:30 – 2:20 pm
Eastern Time
Concurrent

Compliance Track: Escrow Opportunities and Risks

Learn how to take advantage of the opportunities and beware of the risks involved in today’s escrow industry.

Alan Chang, Vice President of Title, JetClosing
Lee Swaffield
, Vice President of Sales, RynohLive

2:30 – 3:10 pm
Eastern Time

Featured Speaker

Hear the latest priorities for the Department of Housing and Urban Development from Deputy Secretary Brian Montgomery. He will discuss the department’s efforts to help borrowers and the industry, the increased adoption of technology, the department’s experience with artificial intelligence and much more.

Brian Montgomery, Deputy Secretary, Department of Housing and Urban Development

3:10 – 4:00 pm
Eastern Time

That Floats Live Podcast & Closing Remarks

Craig Haskins, Chief Operating Officer, Knight Barry Title
David Townsend, President and Chief Executive Officer, Agents National Title Insurance Co.
  *All times Eastern Time. Times and events are subject to change.

Tuesday, September 1

Cybersecurity Track

Innovation Track

Compliance Track

9 am – 12 pm
Eastern Time

Technology Demonstrations

  • 9:00 – eNotaryLog.com
  •  9:20 – Real Data Consulting
  •  9:40 – Qualia
  • 10:00 – TitleClose.com
  • 10:20 – Skyline Lien Search
  • 10:40 – The Closing Exchange
  • 11:00 – RamQuest
  • 11:20 – Pavaso
  • 11:40 – SoftPro
12:00 – 5:30 pm

Exhibit Hall Open

12:00 – 5:30 pm

Networking Hub Open 

1:00 – 2:10 pm

Opening Ceremony & Keynote Address: Digital Transformation of the Consumer Experience

Zillow Offers leader Ryan Berry kicks off the conference to discuss how the company, which generated $1 billion in annual revenue, has put itself at nearly every major point of the home shopping experience. Berry will speak to how listening to the consumer led to Zillow 2.0 and the creation of Zillow Offers – the company’s iBuying arm. Learn how the industry can innovate across the real estate transaction.

Ryan Berry, Senior Vice President, Central Operations, Zillow Group

2:10 – 3:00 pm
Concurrent

Cybersecurity Track: Staying Cybersafe with the FTC

An attorney in the FTC’s Division of Privacy and Identity Protection will share his insights on monitoring service providers, using cloud security and how the FTC’s oversight has changed during 2020. Hear about its recent cases and the resources available to your business.

Jarad Brown, Attorney, Federal Trade Commission

2:10 – 3:00 pm
Concurrent

Innovation Track: Lean into AI

Two title professionals are bringing artificial intelligence to the industry. Learn AI’s role in the real estate transaction.

James Schlimmer, Founder & Instructor, GrowMyTitleBusiness.com LLP | Managing Partner, Cottrell Title & Escrow
Andy Mahdavi, Chief Data Science Officer, States Title

3 – 3:30 pm

Networking Break with Exhibitors

3:30 – 4:20 pm
Concurrent

Cybersecurity Track: Privacy Laws Clarified

Hear from two industry-leading attorneys about the recent federal and state laws around consumer protection.

Darren Abernethy, Of Counsel, Greenberg Traurig LLP
Sasha Leonhardt, Counsel, Buckley, LLP

3:30 – 4:20 pm
Concurrent

Innovation Track: Digital Lender Panel

The rise of the digital lender is changing how real estate transactions are made. Hear their insights and how you can help them meet consumer expectations.

Staci Hughes, Vice President of Mortgage Operations, Reali
Landy Liu
, General Manager, Better.com
Jeremy Potter, Senior Director, Strategy & Innovation, Quicken Loans

4:30 – 5:20 pm

Compliance Track: Regulator Panel

Many of the regulations affecting the industry recently is coming from the state level. Hear from these regulators first hand as they discuss this trend.

Susan Apel, Senior Deputy Attorney General, Office of Pennsylvania Attorney General Josh Shapiro, Bureau of Consumer Protection
Neil Derr, Investigator, Colorado Division of Insurance
Chuck Myers, Supervisor, RESA Investigations Section, Virginia Bureau of Insurance
Dennis Newman, Market Conduct Examiner, Market Regulation Section, Colorado Division of Insurance
Marj Thompson, Chief of Investigations, Consumer Affairs Division, Missouri Department of Commerce and Insurance
Mary O’Donnell – Moderator, Chief Executive Officer, Westcor Land Title Insurance Co.

5:20 – 5:30 pm

Make A Child Smile  

5:30 – 6:00 pm

Opening Night Reception  

6:00 – 6:30 pm

Networking Nightcap  

  *All times Eastern Daylight Time. Times and events are subject to change.

Wednesday, September 2

Cybersecurity Track

Innovation Track

Compliance Track

9:30 am – 5:00 pm
Eastern Time

Exhibit Hall Open

9:30 am – 5:00 pm

Networking Hub Open 

10:00 – 10:50 am

Opening Ceremony & Economic Forecast from Douglas G. Duncan

Professionals in the real estate industry are busy today, but will this boom sustain over the next year? How can we expect the economy to behave? Learn the answers to these questions and more with Fannie Mae’s Chief Economist Douglas G. Duncan.

Douglas G. Duncan, Senior Vice President & Chief Economist, Fannie Mae

10:50 – 11:00 am

October Research Awards

11:00 – 11:50 am
Concurrent

Innovation Track: I Spy iBuyer

Real estate technology companies are buying homes directly from the consumer, disrupting the traditional transaction. Learn more about this trend.

Nate Baker, Chief Executive Officer and Co-Founder, Qualia
Vanessa Famulener
, Head of Cash Close, HomeLight
RJ Jones, Executive Vice President, Finance and Growth, eXp World Holdings

11:00 – 11:50 am
Concurrent

Compliance Track: It Will Never Happen To Me

2020 has shown the industry needs to be prepared for anything. Learn how one title insurance company’s emergency preparedness eased the response time and let his business continue to operate.

Jaime Kosofksy, Founding Partner, Brady & Kosofsky, PA

12:00 – 12:50 pm
Concurrent

Cybersecurity Track: Cybercriminals’ Tactics and Techniques

Learn what these attacks look like and how they succeed.

Bruce Phillips, Senior Vice President and Chief Information Security Officer, west, a Williston Financial Group company
Lance Kim, Special Agent, FBI Los Angeles Field Office High-Tech Transnational Organized Crime Squad

12:00 – 12:50 pm
Concurrent

Innovation Track: Mastering Remote Closings

Digital Mortgage adoption has grown in the wake of the COVID-19 pandemic. Learn how to execute the workflow and eliminate the confusion around the variety of remote closings.

Shane Hartzler, Director, eMortgage Strategy and Operations, Fannie Mae
Brian Hughes
, Chief Executive Officer, Amrock
Pat Kinsel, Founder and Chief Executive Officer, Notarize, Inc.

12:50 – 1:30 pm

Networking Lunch

1:30 – 2:20 pm
Concurrent

Cybersecurity Track: Preventing Wire Fraud

How can you prevent your company from being attacked by cybercriminals? Learn how to protect the transaction and your business.

Chris Gulotta, Founder, The Gulotta Grabiner Law Group, PLLC, Real Estate Data Shield (REDS)
Regina Lowrie, President and Chief Executive Officer, Dytrix

1:30 – 2:20 pm
Concurrent

Compliance Track: RESPA Questions Answered

We know you know the requirements for creating lawful affiliated business arrangements and co-advertising arrangements on the internet.  But what about the more practical issues that arise when real estate agents want to own a piece of the joint venture or members aren’t sure how standards differ when establishing a mortgage company rather than a mortgage broker?  How do you determine reasonable market value when three loan officers all advertise with the same real estate agent on line?  In the middle of a pandemic do you still pay for a desk rental when the real estate broker’s office is closed?  And what can you do to avoid violating RESPA while still developing effective strategic alliances with other settlement service providers? 

Holly Spencer Bunting, Partner, Mayer Brown, LLP
Brian Levy, Of Counsel, Katten & Temple, LLP
Phil Schulman, Partner, Mayer Brown LLP

2:30 – 3:00 pm

Networking Break with Exhibitors

3:00 – 3:50 pm
Concurrent

Cybersecurity Track: Cybersecurity In Real Life

How many times have you thought hackers weren’t interested in your business? No matter the size or location, you can be at risk. Hear from industry leaders with first hand experience surviving and thriving after a cyberattack.

Aaron Davis, Chief Executive Officer, Florida Agency Network (FAN)
Maureen Pfaff, President and Chief Executive Officer, Olympic Peninsula Title Co.
Jacques Waguespack, Partner, Partners Title

3:00 – 3:50 pm
Concurrent

Innovation Track: Innovating Your Company Culture

Learn how you can increase enthusiasm, production and efficiency by taking innovative approaches to your company culture.

Donna Anderson, Assistant Vice President, Agency Development Manager, North American Title Insurance co.
Diane Tomb, Chief Executive Officer, American Land Title Association
Fred Westerlund
, Chief Executive Officer, MBH Settlement Group

4:00 – 5:00 pm

Underwriter Panel: Conversations with the C-Suite

Hear from the leaders of some of the top underwriters on the industry’s hottest topics.

Jeff Bluhm, Executive Vice President, Old Republic National Title Insurance Co.
James Czapiga, Esq., President & Chief Executive Officer, CATIC
Steven Day, President, National Agency Operations, The FNF Family of Companies
Scott McCall, Chief Executive Officer, Title Resources
Tara Smith, Group President, Agency Operations, Stewart
Patrick Stone, Executive Chairman & Founder, WFG National Title Insurance Co.
Evan Zanic, EVP, Division President Agency Division, First American Title Insurance Co.

5:00 – 6:00 pm

Networking Reception  

  *All times Eastern Daylight Time. Times and events are subject to change.

Thursday, September 3

Cybersecurity Track

Innovation Track

Compliance Track

10:30 – 11:00 am

Networking Breakfast

RESPA News will host a casual discussion with Ken Trepeta & Brian Levy on the Latest RESPA Cases

10:30 am – 4:30 pm

Exhibit Hall Open

10:30 am – 4:30 pm

Networking Hub Open 

11:00 am – 12:00 pm

Opening Ceremony & Innovation Track: Lender Panel

Hear from lenders about how everyone involved in closings can address pain points and form a meaningful collaboration.

Robert Hinson, Senior Vice President, Mortgage Servicing Group Manager, Centralized Mortgage Portfolio Services, Mortgage and Vehicles Servicing, Bank of America
Michael Jones
, Chief Financial Officer, Thrive Mortgage, LLC
John Murphy
, Banking and Treasury Management Executive
Penny Reed, Senior Vice President – Strategic Engagement and Financial Reform, Wells Fargo Home Lending

12:10 – 1:00 pm
Concurrent

Cybersecurity Track: Cyberattacked. Now What?

Cybercriminals are persistent and despite your company’s best efforts you may discover one day that you have been hacked. How should you respond? Learn the steps you should take to minimize the impact of a breach and how to move forward afterward with confidence.

Matthew Froning, Founder and Chief Executive Officer, Security Assurance Facilitation Experts, LLC
Shelly Mannebach
, Florida Business Development Manager, Investors Title

12:10 – 1:00 pm
Concurrent

Compliance Track: Vetting Your Vendors

While you’re working to meet your referral sources’ guidelines, are you ensuring your vendors meet yours? Learn what you need to be requiring and monitoring with your vendors.

Chuck Cain, Senior Vice President – National Agency Division, The FNF Family of Companies
Francis “Trip” Riley, Partner, Saul Ewing Arnstein & Lehr LP

1:00 – 1:30 pm

Networking Break with Exhibitors

1:30 – 2:20 pm
Concurrent

Innovation Track: How Successful Agents Are Running Their Business

No matter what is happening in the world, building your business needs to be a priority. Hear case studies of the strategies used by successful title agents.

Matt Einheber, Principal, TitleBox, Transfer: Real Estate Intelligence Title, TitleBox

1:30 – 2:20 pm
Concurrent

Compliance Track: Escrow Opportunities and Risks

Learn how to take advantage of the opportunities and beware of the risks involved in today’s escrow industry.

Alan Chang, Vice President of Title, JetClosing
Lee Swaffield, Vice President of Sales, RynohLive

2:30 – 3:10 pm

Featured Speaker

Hear the latest priorities for the Department of Housing and Urban Development from Deputy Secretary Brian Montgomery. He will discuss the department’s efforts to help borrowers and the industry, the increased adoption of technology, the department’s experience with artificial intelligence and much more.

Brian Montgomery, Deputy Secretary, Department of Housing and Urban Development

3:10 – 4:00 pm

That Floats Live Podcast & Closing Remarks

Craig Haskins, Chief Operating Officer, Knight Barry Title
David Townsend, President and Chief Executive Officer, Agents National Title Insurance Co.
  *All times Eastern Daylight Time. Times and events are subject to change.